By Primo Galicia president and CEO,
Whereas policies are set up for a particular function in a specific area, principles are guidelines from everyone and are foundational. Policies change when their use is no longer essential within the organization. We all need to put in place “PRINCIPLES” that do not change.
Policies will change from time to time,
Principles never do!
Policies are many,
Principal are few!
Policies work well for lower management and operational matters at best. A policy should never be held on to and defended when it impedes the program and delay the change needed to make the progress. A policy’s intent is to give clear direction for all working in under it. It creates a better flow in the organization structure.
The Basket Is Full, Inc principle is: “Always take the high road.” This principle means that whenever there is debate, questions, tension, or confrontation between, staff and people, I always expect my staff to give the benefit of the doubt to others. This principle is for everyone in my organization at all times. It may have nothing to do with an operational procedure with machines, coffee, shipments or paper, but it has everything to do with people. My suggestion to all Leaders is to – Model your company principles, relate them by answering the question, “How can I use this in my life now?” and applaud your staff when you see them applying them.
One of my mottos is when in doubt, Call LEE DUNN! In our Lincoln facility and on our company phone we keep him on speed dial.